Written By In recent years, the rise of AI has disrupted many industries, leading to significant job losses in sectors such as manufacturing, finance, and retail. However, some companies have been able to adapt to this changing landscape by embracing AI and using it to create new jobs.
IBM is one such company. The tech giant has been a leader in the field of AI research and development for decades, and it has recently been focusing on using AI to create new job opportunities. One way that IBM is doing this is by training its employees to work with AI systems, which allows them to take on new roles and responsibilities within the company.
For example, IBM has been using AI to improve its customer service operations, and it has been training its customer service representatives to work with these systems. This has allowed IBM to provide better support to its customers while also creating new job opportunities for its employees.
Another company that is adapting to the rise of AI is Chegg, an education technology company. Chegg has been using AI to create new educational resources for students, and it has also been using AI to improve its own operations.
For example, Chegg has developed an AI-powered tool called the Chegg Writing tool, which helps students improve their writing skills. This tool uses AI to analyze students’ writing and provide personalized feedback and suggestions for improvement.
Chegg has also been using AI to improve its customer service operations. The company has developed an AI-powered chatbot that can help students with common questions and issues. This has allowed Chegg to provide better support to its customers while also freeing up its customer service representatives to focus on more complex issues.
While the rise of AI has led to job losses in some sectors, companies like IBM and Chegg have shown that it is possible to adapt to this changing landscape and create new job opportunities. By embracing AI and using it to improve their operations and create new products and services, these companies are helping to shape the future of work in a world that is increasingly powered by AI.
As a journalist, it is important to note that while the benefits of AI are clear, there are also concerns about the impact that AI will have on jobs and the economy. It is important for companies and policymakers to consider these concerns and work to mitigate the potential negative effects of AI while also embracing its many benefits.
