Written By 
Reviewed By Laila Sunny
Introduction
Travel can be full of excitement, but sometimes you run into questions or hiccups along the way. When you need to change a reservation, report lost baggage, or check your KrisFlyer account, having the right phone number makes all the difference. This guide lists every official Singapore Airlines contact number in the USA, so you can get help fast. Whether you are in Houston, Los Angeles, New York, San Francisco, or Seattle, you will find the right line to call. Keep this article handy before your next flight.
Reservations and KrisFlyer Services
All USA customers calling to book flights, change itineraries, or check KrisFlyer balances should use this toll-free line. Agents are ready around the clock, every day of the week.
- Phone: +1 (833) 727-0118 (TTY available for hearing impaired)
- Hours: 24 hours a day, 7 days a week
Use this number to:
- Book new flights or multi-city trips
- Modify travel dates, routes, or passenger names (fees may apply)
- Check KrisFlyer miles, tier status, and redemption options
- Add special services like seat selection or extra baggage
Keep your booking reference and passenger names ready to speed up the call. If you booked through a travel agent, please contact them directly for changes.
Lost and Found Offices by City
If an item goes missing during your journey, contact the local lost and found office listed below. You will need your baggage file reference number or a detailed description of the item.
Houston (IAH)
- Email: cbsiah@hallmark-aviation.com
- Phone: +1 (866) 767-2247 ext 2 (24 hours)
Use the World Tracer system or the Kris chatbot if you have a file reference. Agents can arrange for return shipping once your item is located.
Los Angeles (LAX)
- Email: baggageservice@hallmark-aviation.com or lax_baggage@singaporeair.com.sg
- Phone: +1 (866) 767-2247 ext 2 (24 hours)
- Fax: +1 (310) 602-6320
- Address: Central Baggage Services, 380 World Way, Los Angeles, CA 90045
- Hours: 0630–0030 daily Singapore Airlines
New York (JFK and EWR)
For John F. Kennedy flights:
- Email: JFK_LostNFound@singaporeair.com.sg
For Newark flights:
- Email: EWR_Baggage@singaporeair.com.sg
Phone: +1 (866) 767-2247 ext 2 or +1 (718) 751-3832 (24 hours)
San Francisco (SFO)
- Email: sfoll_sq@singaporeair.com.sg
- Phone: +1 (650) 984-6752 (12:00–18:00 daily)
If your bag is delayed, damaged, or missing, contact this office first. They will guide you through filing a claim.
Seattle (SEA)
- Email: sea_baggage@singaporeair.com.sg
- Address: 17801 International Blvd, PMB #123, Seattle, WA 98158
- Hours: Flight days 0430–1300, non-flight days 0800–1630
Use the same World Tracer system or Kris chatbot for status updates
Group Bookings and Corporate Travel
Large parties and business travelers can access special support via the same reservations line. When you call +1 (833) 727-0118, select the group or corporate option to reach a dedicated agent. Services include:
- Block booking for 10 or more passengers
- Negotiated rates and flexible payment plans
- Customized check-in and luggage arrangements
- A single point of contact for all group changes
Advance notice helps agents secure the best rates and room blocks. Ask about corporate rewards programs if you travel frequently with colleagues.
Special Assistance and Accessibility
Guests needing wheelchair service, language interpreters, or other special support should request these at least 48 hours before departure. Call +1 (833) 727-0118 and select the accessibility option. Agents coordinate with ground staff to ensure a smooth travel experience for passengers with reduced mobility or medical needs.
Emergency Travel Support
If you face an urgent issue—natural disaster, sudden illness, or major schedule change—contact the emergency support team at +1 (833) 727-0118. This line is reserved for travelers flying within 72 hours or facing critical disruptions. Emergency agents can:
- Rebook flights at no extra cost when providers cancel service
- Arrange medical transport or special equipment
- Expedite refunds or travel credits
Always check in with this team if your flight is disrupted by weather or operational issues.
Online and Mobile Self-Service
Many common tasks can be handled quickly through self-service tools:
- Singapore Airlines mobile app (iOS and Android)
- Website help center and World Tracer baggage portal
- Kris chatbot on the website or Facebook Messenger
Use these for:
- Checking flight status and gate assignments
- Viewing or modifying bookings
- Adding extra baggage, special meals, or seats
- Tracking delayed or missing bags with a file reference
Self-service slashes wait times and works around the clock for routine requests.
Email and Written Feedback
For non-urgent inquiries, you can also send written requests:
- General feedback or suggestions via the online enquiry form
- US Department of Transportation feedback for unresolved complaints
Writing in lets you attach photos or documents, which is helpful for lost baggage claims or formal complaints. Expect a reply within five business days.
Tips for a Smooth Call Experience
- Collect essential details before you dial: booking reference, passenger names, and file numbers.
- Call during off-peak times—early morning or late evening—to reduce hold times.
- Be concise: state your issue in one clear sentence.
- Note down the agent’s name and any reference numbers for follow-up.
- Use self-service options when possible to avoid long waits on the phone.
Conclusion
Having the right Singapore Airlines contact numbers at your fingertips means less stress and faster solutions. Whether you need to book, cancel, report lost baggage, or check your KrisFlyer miles, call +1 (833) 727-0118. For lost and found help, reach out to the local office in Houston, Los Angeles, New York, San Francisco, or Seattle. Keep this guide saved on your phone or print it before traveling. With these numbers in hand, you are ready to handle any issue quickly and get back to enjoying your journey. Safe travels and smooth skies!
